Workforce development organizations face many barriers, specifically in uncovering and tracking all factors that prevent program participants from finding long-term placement and success.  Historically, workforce development organizations have used legacy software, but those solutions have not modernized, causing data issues. The legacy systems do not give organizations a complete picture of their participants’ challenges and…

Salesforce’s Experience Cloud, formerly named Community Cloud, allows organizations to go further with their Salesforce capabilities.  Experience Cloud can be used by human services organizations to create, mobile apps, and other digital touchpoints to engage with constituents. With our current virtual world, Experience Cloud might be the solution your organization needs. Experience Cloud can help…

Let’s start with some good news. 2020 is over, and 2021 still has plenty of time for improvement. How have we Americans coped with all the uncertainty and loss over the last twelve months? A trendy term that keeps popping up on our social media feeds is “self-care.” While some enlightened folks might practice meditation…

For decades, the nonprofit world has been relying on tracking clients and services through ledgers and spreadsheets. Today, thousands of data points change daily, and the amount of data available is coming faster than many can wrap their arms around. Having a birdseye view of the clients you serve and others with whom you engage…