For decades, the nonprofit world has been relying on tracking clients and services through ledgers and spreadsheets. Today, thousands of data points change daily, and the amount of data available is coming faster than many can wrap their arms around. Having a birdseye view of the clients you serve and others with whom you engage…

The Salesforce Spring ’21 Release is live! The published Release Notes for Spring ’21 unpack hundreds of new features and enhancements across all Salesforce products. As a Salesforce Premium Partner, we were blown away by the number of new features added within Salesforce, all designed to optimize the user experience. Salesforce Admins and end-users will…

Today, workplace diversity is not only a necessity but also something to celebrate. Diversity in the workplace, however, does not necessarily mean inclusivity in the workplace. Making diversity a priority is essential but creating a culture where people from all backgrounds feel included is even more critical. Inclusivity is the key to not only creating…

The State of IL Covid-19 Response In February of 2020, the State of Illinois took public health precautions in response to the global pandemic, COVID-19. Working with local health departments, county officials and federal partners, the Governor’s office developed systems to prevent the virus’s spread within the State. One of these plans includes Restore Illinois,…

Meals on Wheels is a service that will always hold a special place in my heart. Yes, they provide essential nourishment to vulnerable individuals. Yes, the volunteers offer much-needed companionship to the elderly. But the reason Meals on Wheels means so much to me is because when I accompanied my mom on her Meals on…

Workforce development organizations face many barriers, specifically in uncovering and tracking all factors that prevent program participants from finding long-term placement and success.  Historically, workforce development organizations have used legacy software, but those solutions have not modernized, causing data issues. The legacy systems do not give organizations a complete picture of their participants’ challenges and…

Salesforce’s Experience Cloud, formerly named Community Cloud, allows organizations to go further with their Salesforce capabilities.  Experience Cloud can be used by human services organizations to create, mobile apps, and other digital touchpoints to engage with constituents. With our current virtual world, Experience Cloud might be the solution your organization needs. Experience Cloud can help…

Let’s start with some good news. 2020 is over, and 2021 still has plenty of time for improvement. How have we Americans coped with all the uncertainty and loss over the last twelve months? A trendy term that keeps popping up on our social media feeds is “self-care.” While some enlightened folks might practice meditation…