Your Provisio Team

Leadership

Travis is a prior military executive with a demonstrated history of working in the information technology and services industry. He is a passionate leader who demonstrates best by example, character, and vision while serving Provisio team members, clients, and partners. At his core, Travis is a lifelong learner and consultant with an enthusiastic approach to addressing challenges in our communities through creative solutions that connect the Public sector and Nonprofits related to Human Services.

Before founding Provisio, Travis has enjoyed the last two decades working with mission-driven clients to address their unique challenges. He has remained focused on servant leadership, whether directly consulting, providing executive oversight, or leading organizations. Travis began his professional career as an Air Traffic Controller in the United States Air Force.

When not traveling for work or pleasure, Travis resides in Chicago and can be found working in the yard, picking up sticks, or enjoying a cold one at a local brewery.

As the Chief Innovation Officer, Erica works with organizations to build a vision of the possible on the Salesforce platform and ensures that our team executes on that vision. She has architected solutions for dozens of human services organizations across many program areas. Erica earned a BS in Computer Engineering from the University of Illinois and has experience with numerous technology platforms. She is a certified Application Architect and is 10x Salesforce certified. She lives in downtown Chicago and enjoys traveling, cooking and great restaurants. She worked as a school librarian for several years and is always ready with a book recommendation.
Kim leads the Delivery Team in the execution of successful projects that are on time and on budget. She has over 15 years of experience leading teams within the Public and Nonprofit sectors to achieve results through continuous innovation, organizational growth, and outcomes measurement. Kim is a driver of strategy and is passionate about Human Service’s Policy and the role that data can have in driving long-term change. Kim loves working as a Thought Partner with organizations across the country to determine how they can leverage Salesforce to best serve their constituents. Kim graduated Magna Cum Laude from Valparaiso University. She lives in Chicago with her husband and two sons, where they enjoy spending time watching Chicago Cubs baseball.
As the Chief Financial Officer, Frank is responsible for overseeing Provisio’s fiscal functions and developing and evaluating strategic initiatives. Frank is an experienced strategist with a passion for growing businesses and challenging the status quo. He is an accomplished finance and chief executive with many years’ experience leading both nonprofit and private organizations to successful growth through strategic business innovation. Frank has 17 years of experience in nonprofit executive leadership helping struggling agencies leverage technology to complement their business plans for success. As a nonprofit executive, several years ago, Frank implemented Salesforce technology to help transform case management for developmentally disabled individuals. He received his Master of Arts in Organizational Leadership and used it to help promote empowerment and leadership for staff that turned around two struggling nonprofit agencies. He considers himself a constant learner to improve himself or learn about new resources. Frank likes to practice Vipassana Meditation, enjoy his family, travel to new destinations, and cheer for the Cubs.
Julie Strand comes to Provisio Partners with over 20 years of Sales and Business Development experience, with the last 11 years focused on the nonprofit sector. Julie started her nonprofit experience as a VP, Development for Junior Achievement. Interested in supporting missions across all nonprofit sub-verticals, Julie joined Salesforce.org where she had the opportunity to work with all sizes and types of organizations. During her time at Salesforce.org, she specialized in working with Human Service and International Development organizations. She is joining Provisio from Splunk after building a nonprofit sales vertical focused on the security and IT operational needs of nonprofit organizations. Julie is passionate about ensuring nonprofit organizations have the right technology and resources in place to help drive donation growth, manage programs efficiently, and accomplish their missions.

As the Chief Strategy Officer for Provisio, Craig is passionate about working at the intersection of social work and technology to help those in need – the discovery of transformational impact. Craig’s hope is to bring more dignity, honor, and respect to the way we serve people. If we use the technology right, we don’t have to have people retell terrible circumstances that brought them in the door.

He is an experienced social worker who started his career working in residential care, substance treatment, and schools, and most recently served as Chief Executive Officer at a large multi-ethnic/multi-program human services organization in Chicago. He strives to provide opportunities for people who want to change their lives. With technology, it’s possible to build and deliver an integrated network of services that can make a real difference for individuals and families. 

Craig received his Doctorate in Education from National-Louis University, Master’s in Social Work from the University of Illinois at Chicago, and his undergraduate degree from Hope College. Craig loves being in and on the water with his wife, daughter, and dogs. When not dockside, the Maki family can be found running around the north side of Chicago where they reside. 

Sales

Thomas comes to Provisio Partners from the Nonprofit/Health and Human Services (HHS) industry. His experience having had multiple roles within a large, $320M+ operating budget, multi-services Nonprofit organization delivering 70+ programs in 6 different states as a Project Manager and Data Evaluation/CQI (Continuous Quality Improvement) specialist, has helped Thomas understand the unique challenges his customers face and how to best leverage data management technology to help them achieve their mission. Most important to Thomas, however, is his burning desire to “pay it forward” in Life. His passion for listening to his customers’ needs and goals and helping them in designing, creating and implementing solutions – having walked a mile in their shoes – has been a key factor in the success of his implementation projects and in forming long-term relationships with his clients. When not engaged in trying to make the world a better place employing Salesforce.org solutions, you will find Thomas on a beach in Mexico, attending a Modern Home Architecture tour, walking or kayaking on Austin’s Town Lake, fly fishing in Montana or Colorado, trying out the delicacies at a new restaurant or food truck, trying to Salsa dance, running with the bulls and listening to Flamenco guitar in Pamplona, Spain or shopping for shoes with his wife and two daughters.
Pete comes to Provisio with over ten years of consulting experience. His role is to assess clients’ needs and utilize our technology solutions to enable human service organizations to better serve their constituents. Pete was originally exposed to Salesforce during an implementation with his employer and fell in love with the power of Salesforce! Pete resides in the south suburbs of Chicago where he enjoys time with his family. His hobbies include cooking as well as trying out different workouts to stay active.
Amy is a Solutions Consultant at Provisio Partners. Amy has a diverse background in volunteer management, fundraising, sports, events, business development, sponsorship, marketing, and community relations at the local, national and international level. Prior to Provisio Partners, her career included work with the Detroit Tigers, the Make-A-Wish Foundation of Michigan, Kforce Professional Staffing, Chicago 2016, the non-profit organization in charge of Chicago’s bid to host the Olympic and Paralympic Games, World Sport Chicago and Up2Us Sports. With more than 12 years in the nonprofit sector Amy intimately understands both the opportunities and challenges organizations face. She is passionate about leveraging the power of Salesforce along with Provisio Partners’ Human Services expertise to drive organizations’ mission forward and help them better tell their impact story to funders. When not working Amy loves fitness, sports, outdoor adventures, travel, community service, and creating memories with friends and family.
Alec is a Solutions Consultant for Provisio Partners, working in conjunction with both Sales and Marketing to help generate new business for the firm. His previous work experience includes roles involving customer support, event management, and hospitality services. Alec graduated from Marquette University in 2019 with a degree in both Marketing and Finance from the College of Business Administration. At Marquette, he participated in various clubs and organizations including Marquette Radio where he co-hosted a weekly sports talk show. During his free time Alec enjoys spending time with family and friends, enjoying the Chicago lakefront, or hitting the links for a round of golf. As a Wisconsin sports fan, he’ll never say no to talking sports with his Chicago coworkers. Nickname: The Cheesehead
Luke is a Solutions Consultant at Provisio Partners, working with both the Sales and Marketing to help generate new business. His prior work experience includes roles involving customer support, optimizing client relationships, and event management. Luke graduated from Miami University in 2020 with a degree in Marketing from the Farmer School of Business. At Miami, he was a member of the football team and on the leadership council of Athletes in Action, participating in a mission trip to Puerto Rico in the spring of 2019. In his free time, Luke enjoys spending time with family and friends, watching his favorite Chicago sports teams, and getting on the course for a round of golf.

Delivery

David is the Technical Lead for Provisio Partners. His current responsibilities include architecting solutions to meet the unique needs of our clients and providing technical leadership for team members. His background includes working with Health Care Analytics, Compliance, Cloud, SAAS and Customer Support domains. He currently holds the Salesforce Certified Platform Developer 1 certification in addition to many technical industry certifications. David earned his Bachelor of Science in Computer Science from the University of Illinois. He currently resides in Chicago and is still an Illini fan. As an avid runner, he enjoys traveling the country in search of interesting races.
Keith is a Development Manager and functions as a technical lead on the delivery team, designing Salesforce solutions based on requirements captured in discovery and leading the implementation build while supporting the development team. He has been consulting and delivering on the Salesforce platform since 2014, with 3 years specifically for nonprofits and is 8x certified with Salesforce. He is passionate about problem solving and finding solutions that drive impact. When Keith isn’t working, he can usually be found searching for the nearest Rocky Mountain Chocolate Factory, traveling abroad, or trying out a new brewery around Chicago.
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Fiona is a Consultant with Provisio Partners who supports projects though Project Management and Business Analysis. She has over 10 years’ experience working in the non-profit sector as a program manager for early childhood, homeless services, and health care access programs. Fiona earned a Masters degree in Public Health from the University of Illinois at Chicago. She currently lives in Boston and spends her summers attempting to grow vegetables on her fire escape.
Katie is a Delivery Manager at Provisio Partners. She has 15+ years public and private sector experience conducting business, security, and business system analysis and is a certified Salesforce Administrator and Salesforce Non-Profit Consultant. Katie takes pride in building relationships with her clients and going the extra mile to ensure their success. Always up for a challenge, she enjoys solving problems and addressing complex situations. In her free time, Katie enjoys spending time with her two sons, a menagerie of pets, and cruising the countryside in her beloved old pick-up truck.
Meg Monti is a Delivery Manager at Provisio Partners. Over the past 10 years, Meg has been a leader in project management for companies that specialize in using technology to support human service organizations. Previously, she worked 25+ years in leadership roles in various nonprofit human service agencies.
Meg holds a Bachelor of Science Degree in Psychology, and a Master’s of Education Degree. Outside of work, Meg enjoys hanging out with her husband, daughters, and pets; traveling, bike riding, gardening and reading.
Lisa is a Solutions Architect at Provisio Partners, where she works with clients to design, configure, and administer impactful solutions. She loves being able to use creative problem solving and technology to enhance missions and drive social good. Lisa is Salesforce certified and has 10 years of business management experience in both the private and nonprofit sectors. Prior to joining Provisio she worked with government contractors, consulting partners, a nonprofit institute, and as an independent consultant, using business systems to streamline operations and facilitate growth. She received her B.S. degree in Finance and Communications from the University of Maryland. Lisa is from Baltimore, MD and enjoys reading and poetry, traveling, and experimenting with recipes. She loves to try new food is always open to your local brewery and restaurant recommendations!
Courtney is a Solutions Architect on the delivery team at Provisio Partners. She has obtained multiple Salesforce Certifications including Salesforce Certified Nonprofit Cloud Consultant and Salesforce Certified Community Cloud Consultant. She has assisted dozens of clients in their Salesforce journey to provide better outcomes for their organization. Courtney graduated with a Bachelor of Science in Engineering degree from Miami University in 2017. She currently lives in Chicago, IL and enjoys running and going on walks along the lake with her two dogs.
As a Consultant on the Delivery team, Evan supports clients through Salesforce administration, validation, configuration, and functional script creation. He prides himself on being an active listener and working well with others to best address needs. Evan is passionate about assisting others. Before Provisio, Evan instructed and delivered services to those in need within the healthcare setting. In addition, Evan played collegiate baseball while attending Purdue University Northwest. He currently lives in the Chicagoland area. Outside of work, he enjoys coaching baseball, watching sports, and being outdoors, preferably on a lake.
Valerie is a Senior Solutions Engineer for Provisio Partners and has over fifteen years of experience in the nonprofit sector, working with organizations of diverse backgrounds in large cities, including Chicago, San Francisco, and New York. Before working at Provisio Partners, Valerie worked at a large national housing nonprofit, which sold a managed package app on Salesforce and provided training and technical assistance. This experience sparked Valerie’s passion for working with organizations to best leverage the Salesforce platform to streamline internal processes and tell better impact stories. Valerie earned a bachelor’s degree from the University of California Santa Barbara and a Master’s in Nonprofit Management from the Milano School of Policy, Management, and Environment. She currently lives in South Lake Tahoe with her husband and enjoys hiking and snowboarding in her free time.
Sidney is part of Provisio’s delivery team focusing on Impact and Mission Measurement. With expertise in the collection, organization, analysis, display, and interpretation of data, Sidney utilizes Salesforce Einstein Analytics and Tableau to work with Provisio clients. Sidney is impassioned by Provisio clients and their missions. She works to ensure their stories are told and goals understood. Sidney is currently a senior at The George Washington University where she will be graduating with a Bachelor of Science in Statistics with a focus in Data Science. As Sidney finishes her degree in Statistics, she has also designated time to continue educating herself on Salesforce’s Einstein Analytics and Tableau. When not studying in Washington D.C., Sidney is playing softball for the George Washington varsity team. She has been named to the Athletic Dean’s list as well as being honored for the Atlantic10 All-Rookie Team, All Atlantic10 Second Team, and All National Invitational Softball Championship (NISC) Liberty Regional Team. Most important, she enjoys spending time with family.
Josefine is a Data Analyst Associate with Provisio’s delivery team where she interprets and analyzes data using Tableau and Einstein Analytics. She has experience working with large scientific data sets from her internships at AstraZeneca working under the Cardiovascular Renal Metabolism Research department. She is currently in her last semester at Bay Path University where she will be graduating with a Master of Science in Applied Data Science. Prior to studying at Bay Path University, she attended Rensselaer Polytechnic Institute (RPI) in Troy, New York where she graduated with a Bachelor of Science in Biology in 2019. While studying at RPI, she was part of the Division I ice hockey team where she was honored as the Assistant Captain during her Senior year. Josefine also had the honor of playing ice hockey for her home country, Denmark, where she was awarded Best Defenseman in the 2016 IIHF World Championship. In her free time, she loves being a hockey coach for kids.
Ashley is a Consultant on the Delivery Team and has over 20 years of nonprofit volunteer and board member experience. Prior to Provisio, she served her community as an Officer in multiple Sheriff’s Departments’ jails. Additionally, she has experience in problem-solving, process improvement, and project management. She is passionate about empowering young adults to become successful through financial education, career development, and life skills. She is excited to leverage the Salesforce platform to create a greater impact for the programs and services each client offers. She earned her Bachelor’s of Science in Public Relations and her MBA from the University of Southern Indiana. She currently resides in Southern Indiana, where she enjoys kayaking and hiking with her teenage son.
Natalie is a Consultant for Provisio Partners; she has several years of experience in various IT roles working in organizations that support clients in local and global education, healthcare, life sciences, business advisory, enterprise analytics solutions, food and beverage manufacturing and telecommunications industries. She has been involved in several digital transformation initiatives and projects over the past 15+ years in project manager, application administrator, and business analyst roles. Natalie is a Certified Salesforce Administrator and has certifications as a Scrum Master and Product Owner and applies an agile mindset both professionally and personally. She is passionate about initiatives that help people use technology for good and enjoys educating seniors, students and children with tools and resources to help empower them. Natalie earned a Bachelor of Science in Marketing from the University of Illinois at Chicago. She served in the United States Air Force Reserve as a Personnel Specialist and as an Information Management NCOIC (Technical Sergeant) in the Illinois Air National Guard for 9+ years. She currently resides just outside of Chicago, Illinois and enjoys spending time at the beach or nature reserves with her husband and two daughters. Natalie also often volunteers her extra time with charities that help end hunger, provide assistance to seniors, and homeless shelters or refugees in need.
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Tom is a Consultant on the Delivery Team at Provisio Partners.  His prior experience includes just under 10 years of working in the Public Sector, where he found a passion building web-based applications to solve problems facing his local community. Tom earned a Bachelor of Science in Sociology from University of Wisconsin-River Falls.  He currently resides just outside of St. Paul, MN.  When he isn’t working, he can usually be found mountain biking, walking his dogs through a state park, or playing board games with his family.
Frank is a Senior Consultant on the Provisio Partners Delivery Team and has 15 years of experience implementing CRM systems with non-profit and public sector clients as a Project Manager, Business Analyst, and Technical Trainer. Frank is passionate about transforming social services organizations with technology to help them better serve their mission and make the world a better place. He earned a Bachelor’s Degree in Business Administration from University of Illinois Urbana-Champaign and currently resides in the City of Chicago. He spends his free time traveling the world with his wife and playing weekend dive bar gigs with his band.
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Dustin is a Senior Business and Data Analyst at Provisio Partners with over 10 years of experience in software implementations and working for nonprofits. His areas of expertise include mental health and crisis intervention services, poverty alleviation, employee assistance programs and Chambers of Commerce. Dustin’s goal is to help your organization do their best work by leveraging the power of Provisio’s Salesforce technologies and well-designed solutions delivered by a passionate team. Dustin holds a Bachelor of Professional Arts in Human Services from Athabasca University. He lives in Iowa with his wife, two children and three cats. When not at work he can be found learning languages, distance running or reading a good book.
Linh Nguyen is an 18x Salesforce Certified Solutions Architect with eight years of experience designing, implementing, and managing full lifecycle Salesforce solutions. She has a BS in Political Science with a minor in Business Administration. Linh has a proven track record of forming and directing cross-functional teams, leading projects, and achieving project goals while delivering outstanding stakeholder satisfaction. Linh also brings extensive experience from the non-profit and public sector, where she has served as a Lead Solution Architect in technology and solutions teams.
Kim is a Consultant on the Delivery Team and has over nine years of experience working in education. Before Provisio, Kim worked as an elementary art teacher and volunteered at several nonprofits. Her background in education has provided her with the skills needed to help identify and meet the individual needs of her clients using both creative problem-solving and analytical skills. Kim is a lifelong learner and enjoys helping others learn how to leverage Salesforce to improve productivity and efficiency for their organization to achieve their mission. Kim earned her Bachelor of Arts degree in Art History from Rutgers University. She resides just outside of Charlotte, North Carolina, and enjoys reading, listening to podcasts, hiking, and spending time with her husband, daughter, and two rescue dogs.
Liam is a Project Coordinator for Provisio Partners. He is passionate about initiatives that allow social service organizations to fully utilize today’s technological resources to have the greatest impact on society. He is responsible for client success and delivery of Salesforce through project management, business analysis, and application testing. Liam earned a BA in Enterprise Leadership from the University of Iowa and has designated time to continue educating himself, finding the best ways to lead a team, solve problems, and communicate effectively. In doing so, he will also be working to become a certified Project Management Professional. Liam currently resides in the Southwest suburbs of Chicago. He enjoys spending time with family and friends, being outdoors, collecting his favorite music albums, and staying up to date on the latest in science and technology.
Phil is a Developer on the delivery team focusing on Customer Success, working with clients to solve issues and develop enhancements to their Salesforce organizations post-implementation. He is 4X Salesforce certified and has been consulting in the Salesforce space since 2017, and is happiest digging into elusive issues to quickly resolve them. Phil is originally from Houston, Texas, and graduated with a degree in Computer Science from Trinity University in 2011. He currently lives in Chicago, Illinois, and when not working, he can be found hanging out with his cat Charlotte, playing video games, or watching basketball (Go Rockets!).

Michelle is a Consultant on the Data Analytics and Migration Team. She has several years of experience in the healthcare sector with a Bachelor’s degree in Biology from Northeastern Illinois University and a Master’s in Health Informatics from the University of Illinois at Chicago. Michelle is passionate about assisting organizations in data-driven decision-making by focusing on data quality, structure, and analytical software such as Tableau and CRM Analytics. Michelle currently lives in Chicago, IL, with her husband and two children. She exercises her second bachelors degree in Music as a pianist and opera singer in her spare time.

Ashley is a Consultant on the Delivery Team who supports projects as a Business Analyst. She has over 8 years of non-profit experience, with areas of expertise in domestic violence, sexual assault and crisis intervention work. Ashley is passionate about helping nonprofits maximize their impact through technology and loves getting to know the organizations affecting positive change in their communities. 

Ashley earned her B.A in Sociology from Loyola University New Orleans. She currently lives in Fort Lauderdale, Florida where she enjoys Saints football, escape rooms, cooking Cajun comfort food and adding to her ever growing fish tank. 

David is a Salesforce Solution Architect and has worked in the Salesforce environment for the past 6-7 years. He worked in the public sector for the first ten years of his career. Some of the agencies he has worked for include the State of Alaska, the City of San Antonio, several hospital systems, and various federal agencies. He holds a Master’s of Public Administration. David is a south Texas native and loves going to the coast to relax or go fishing with his family.

Robin is a consultant on the Delivery Team, supporting projects as a Project Manager and Business Analyst. With over 11 years of serving the mission of a large veterans service organization and countless years of volunteering for a local nonprofit, she is able to fuel her passion for helping others. Continuing to lead with empathy and compassion, Robin is excited to serve numerous nonprofit teams and help them remain focused on their important missions. She has walked a few times in your shoes- celebrating successes and searching for ways to improve. Robin is located in Jacksonville, FL. Outside of work, Robin enjoys whatever passion her husband and three children are taking on. Right now, that entails concerts and theater performances with her older kids and encouraging their youngest son to pull flags on the flag football field (and run in the right direction!)

Customer Success/Training

Samantha is the Customer Success Team Lead for Provisio Partners; she has over 10 years of diverse training experiences with public sector enterprises. Her work history includes curriculum development, education, and training execution. Samantha is passionate about motivating individuals to perform at personal-best levels by optimizing their use of technology in the workplace. In this position, she most enjoys driving others to experience those aha moments – the moments that allow constituents to understand their greater impact due to the transformative nature of Provisio’s Salesforce technologies. Samantha earned a Bachelor of Science in Career and Technical Education (CTE) from Eastern Illinois University, graduating with Highest Distinction and earning the Outstanding Senior Award for Career and Technical Education graduates. She currently resides just outside of Chicago, Illinois and enjoys spending time with her husband and two boys.
Fran Morgan is a well-seasoned training delivery and documentation consultant who takes a wide view of the whole audience as it relates to user acceptance and performance. Before coming to Provisio Partners, Fran spent thirty plus years in Training & Development, Organizational Change Management and Communications. After a successful career helping business equipment corporations such as Toshiba, Canon USA and Eastman Kodak, Fran now provides consulting services to non-profit organizations, which is where her training career started with a statewide initiative providing childcare education and support to pregnant teens. Fran inherently understands that the customer is the single most important asset an organization can have and is driven by the pursuit of customer-driven focus, ideals and user experience. She has a passion for flower gardening and is currently learning to play golf. She is also the proud owner of “Rocky”, a black long haired, miniature dachshund and the winner of the 2018 Milwaukee October Festival “Best Weiner Dog” contest! Fran currently lives in the Chicago suburbs with Rocky, her two cats, Maryanne and Scout, and her fiancé. She has three children and five grandchildren that are in her words her greatest accomplishment and love in life (her fiancé included).
Jennifer is a Consultant on the Customer Success Team for Provisio Partners; she has worked on the Salesforce platform since 2011. Her work experience includes Salesforce implementations, development and delivery of end user training, and customer success. She has worked as a Salesforce business analyst in the public sector as well as the non-profit sector. Jennifer is client focused and believes that the clients’ success drives her success. She excels at troubleshooting issues, theorizing the root cause and finding a solution and collaborating with the appropriate people to help resolve issues to find the best solution. Jennifer has a Bachelor of Arts from the University of Wisconsin, Madison. She also has the following Salesforce certifications: Certified Administrator, Certified Platform App Builder, Sales Cloud Certified. She currently lives in the suburbs of Chicago, Illinois with her husband and two children. In her free time she enjoys planning trips to Walt Disney World for her family and friends.
Zac is a Consultant on the Customer Success Team. With over 10 years of experience in the Nonprofit sector, he understands first-hand the time constraints that Human Service organizations often face and the importance of a quality data system that can help to mitigate these challenges. He is driven by the desire to help Human Service organizations function as efficiently as possible. Zac earned a Bachelor of Science in Human and Educational Services from Illinois State University and has served in the US Army Reserve since 2009. He currently resides in Chicago, Illinois with his wife and son. In his spare time, Zac enjoys playing his drum set, watching the Cubs, and spending time with his family.
John is a member of the Customer Success Team at Provisio Partners helping to lead the Service Desk. He manages customer support tickets and makes sure that clients are fully utilizing Salesforce. Salesforce offers the instant ability to make impactful changes for clients, which is what keeps work exciting each day. John has a long history of supporting CRM implementations and is a Salesforce Certified Administrator with a B.S. in Marketing from DePaul University. If you are looking for John outside of the office, he enjoys spending time with his family and friends. You can also find him playing the bass guitar or hiking at Indiana Dunes National Park.

Nick is a Consultant on the Customer Success Team at Provisio Partners. He has over five years of experience in technology with the public sector and more than a decade of customer service. He is a creative problem solver with a drive to help others.

Nick earned a Bachelor of Science in Information Technology System Analysis from Illinois State University. He currently lives in Washington, IL. Outside of work, Nick enjoys spending time with friends and family. He also enjoys playing guitar, going to the movies, learning about new technology, and taking care of his beloved cat.

Jeleta Robinson is a Certified Salesforce Administrator with a BSB in Business Administration. She has spent the last 20+ years working in the public, private, and nonprofit work environments navigating multiple fields including Marketing, Social Services, Human Resources, and Information Technology. Jeleta resides in Springfield, Illinois with her husband and three children. She enjoys gardening, travel, and spending time with friends.
Jeremy is a Business Analyst and Admin Consultant for Provisio Partners. He has just under 10 years of management and customer service-related experience. Jeremy’s prior work experience includes executive team leadership, systems development, and implementation & analytics. He is currently residing in Chicago and working on acquiring his Salesforce Administrator Certification. Outside of work he enjoys spending time outdoors hiking, camping, and fishing.

Kate is a Technical Training Consultant for Provisio Partners. She works with the delivery team to coordinate, design, develop and implement a specialized training program, custom for each client. She enjoys utilizing the always-evolving landscape of multimedia and technology as a tool to connect with and educate others.

Her training background includes working as a violence prevention educator at a non-profit, where she taught students social-emotional skills. She also has experience in many areas of the communication industry, including video and studio production, rhetoric and public speaking, public relations, marketing, and social media strategy.

Kate earned a Bachelor of Arts degree in Communication Rhetoric, Multimedia production, and Psychology from the University of St. Thomas in St. Paul, MN. She graduated cum laude as well as being a member of various honor societies. She resides in Chicago, IL, and enjoys traveling, and creating music.

Ashley is a Consultant on the Delivery Team who supports projects as a Business Analyst. She has over 8 years of non-profit experience, with areas of expertise in domestic violence, sexual assault and crisis intervention work. Ashley is passionate about helping nonprofits maximize their impact through technology and loves getting to know the organizations affecting positive change in their communities. 

Ashley earned her B.A in Sociology from Loyola University New Orleans. She currently lives in Fort Lauderdale, Florida where she enjoys Saints football, escape rooms, cooking Cajun comfort food and adding to her ever growing fish tank. 

David is a Salesforce Solution Architect and has worked in the Salesforce environment for the past 6-7 years. He worked in the public sector for the first ten years of his career. Some of the agencies he has worked for include the State of Alaska, the City of San Antonio, several hospital systems, and various federal agencies. He holds a Master’s of Public Administration. David is a south Texas native and loves going to the coast to relax or go fishing with his family.

Outreach and Marketing Engagement

Madison is the Marketing Lead at Provisio Partners; she has had over seven years of marketing and media-related experience. She is thrilled to be working at a firm that helps human services organizations better serve their communities.

Madison graduated from Marquette University in 2019 with a BA in Advertising and Marketing. During her four years at MU, she held various marketing and paid media positions; she grew passionate about strategic communications, behavioral data analysis, and creative thinking. Her most significant accomplishment to date was leading the promotion of the Milwaukee2020 Campaign, a successful initiative to bring the Democratic National Convention to Milwaukee, WI.

Madison currently resides in Denver, where she enjoys a good brew and giving attention to her quirky cat, Mr. Boo. 

Kira is the Marketing Data Associate for Provisio Partners, working alongside the Business Development Representative team to reach out to qualified organizations. Her previous positions included roles in customer service, event planning, and business analytics. Kira graduated from the University of Wisconsin – Madison in 2021 with a Bachelor’s of Science degree in Retailing and Consumer Behavior and Entrepreneurship. She was involved in the Student Retail Association on campus for two years. She is passionate about learning and understanding the “why” for consumers’ behaviors and purchasing decisions. She currently resides in Madison where she is still exploring the local spots to grab a bite to eat. She is hoping to move to downtown Chicago by this time next year.
Marjorie brings several years of professional writing experience to Provisio Partners. She loves telling the stories of how our clients utilize Salesforce to fully measure the impact they are making in their communities. Marjorie earned her master’s degree in English from Truman State University. In her free time, she practices yoga but balances that out by eating a tremendous amount of pizza. She resides in Saint Louis with her family and one slightly evil cat.

Administrative

Sue (aka: Office Mom) is the Director of Operations for Provisio Partners; she handles the day to day operation of the firm, accounts receivables and payables along with the human resource responsibilities for the staff here at Provisio. Sue comes to Provisio with 11 years of experience in the Commercial Flooring Industry working as a Project Coordinator for one of the largest Premier Partners in the industry. Her attention to detail and organizational skills have led to her successes. From the planning and coordination of our corporate events, assisting with the growth of the firm, and listening to our staff and customers, her attention to detail and organizational skills have led to her successes. Outside of the office Sue enjoys traveling with her beloved husband & three adult kids, an Orange Theory Fitness (OTF) workout, as well as an occasional wine walk with the family dog or snuggles by their two cats.

Leigh Ann has nearly 25 years of office management experience in various retail and manufacturing businesses. Her background includes direct experience at payroll, benefits, cash management, accounts receivable, accounts payable, customer service, procurement and inventory control.  She has knowledge of several operating systems including Quick Books, ADP, Paychex, and Sage.

Leigh Ann gained her Human Resources Certificate from the Mountain States Employers Council and she is also a registered realtor in the state of Colorado.  She was born in Denver and has one daughter.  Leigh Ann currently resides in downtown Chicago.