As the Chief Innovation Officer, Erica works with organizations to build a vision of the possible on the Salesforce platform and ensures that our team executes on that vision. She has architected solutions for dozens of human services organizations across many program areas.

Erica earned a BS in Computer Engineering from the University of Illinois and has experience with numerous technology platforms. She is a certified Application Architect and is 10x Salesforce certified.

She lives in downtown Chicago and enjoys traveling, cooking and great restaurants. She worked as a school librarian for several years and is always ready with a book recommendation.