How Provisio Partnered with a Global Systems Integrator to Streamline Their Disease Tracking System
The Challenge: Outdated Technology in Modern Disease Surveillance
In the wake of the COVID-19 pandemic, one reality became impossible to ignore: many public health agencies are still relying on outdated, inefficient technology that is not built for modern disease surveillance. Across the United States, legacy systems limit visibility, slow response times, and create unnecessary manual work for already stretched health teams in the public sector.
One Midwestern state’s public health department was still operating a disease tracking system built in the 1990s. This aging disease tracking software made it difficult to manage investigations, collaborate with federal partners, and respond quickly to emerging public health threats. Recognizing the urgency for modernization, the agency partnered with Provisio and a global systems integrator to reimagine how disease data could be tracked, shared, and analyzed in real time.
The Solution: A Modern, Integrated Disease Tracking System
Provisio worked alongside a global systems integrator to design and implement a modern disease tracking system built on Salesforce, with MuleSoft and Snowflake powering integration and analytics. The goal was simple but ambitious: replace fragmented, manual workflows with a scalable, automated disease tracking software platform that empowers users and improves public health outcomes.
Centralized Data Migration for Simplification and Accuracy
A major obstacle to effective disease surveillance was fragmented data stored across multiple systems. Investigators were often forced to sift through outdated or duplicate patient records, wasting valuable time during active disease investigations.
Provisio led a comprehensive data migration effort using MuleSoft and Snowflake to consolidate all historical and active records into a single, cohesive database. Once centralized, the data could be intelligently managed. The new disease tracking system automatically flags duplicate records and prevents the creation of redundant entries, ensuring data accuracy and dramatically reducing manual cleanup.
This streamlined foundation allows public health staff to focus on investigation and response rather than data maintenance.
Seamless Data Integration for Federal Collaboration
Effective disease tracking software must support collaboration across agencies. To improve coordination with federal health authorities, Provisio integrated the state’s system directly with the Centers for Disease Control and Prevention (CDC).
Now, when an investigation into a disease case is completed, relevant case data is automatically shared with the CDC—securely and in real time. This seamless integration eliminates manual reporting, reduces delays, and ensures that both state and federal stakeholders remain aligned throughout the disease surveillance process.
Streamlined Disease Tracking and Reporting in Real Time
Transparency and clarity are critical in a modern disease tracking system. Provisio implemented intuitive tracking and reporting features that give users immediate visibility into the status of every disease investigation.
A dynamic status bar allows investigators to see which stage a case is in, what data has been collected, and what steps remain. This real-time insight improves accountability, reduces confusion, and helps teams move cases forward more efficiently—especially during periods of high volume or public health emergencies.
Digitized Lab Result Submission for Faster Response
One of the most significant bottlenecks in the legacy disease tracking software was lab reporting. Testing laboratories were still submitting results by mail, introducing delays that slowed investigations and response efforts.
Provisio implemented Salesforce Experience Cloud to fully digitize lab result submissions. Laboratories can now securely submit results online, making critical information instantly available to public health officials. This modernization significantly reduced turnaround times, improved data accessibility, and strengthened the overall effectiveness of the disease tracking system.
Empowering Users with Flexible Governance and Control
Public health policies evolve, and disease tracking software must evolve with them. Provisio prioritized flexibility by enabling governance features that could be managed by non-technical users.
For example, Provisio introduced configurable case closure rules that prevent cases from being closed unless all required investigation metrics are completed. If agency requirements change, administrators can modify or remove these rules without altering backend code. This intuitive approach empowers users to adapt the system as policies shift—without waiting on developers or costly system updates.
How Provisio Helps Public Health Agencies Succeed
Provisio specializes in designing and delivering modern disease tracking systems that replace legacy technology with scalable, user-friendly solutions. By partnering with leading platforms like Salesforce, MuleSoft, and Snowflake—and collaborating closely with global systems integrators—we help public health agencies:
Modernize outdated disease tracking software
Centralize and secure critical public health data
Improve collaboration across state and federal agencies
Reduce manual work through automation and integration
Empower users with flexible, policy-driven governance
Our approach ensures that technology supports public health professionals—not the other way around.
The Results: A Future-Ready Disease Tracking System
By consolidating siloed data and embracing powerful analytics and integration tools, this Midwestern public health department now operates a modern, efficient disease tracking system built for today’s challenges. Investigators work faster, data flows seamlessly between agencies, and leaders gain better insight into disease trends that impact their constituents.
Ready to Modernize Your Disease Tracking Software?
Outdated systems should never stand in the way of protecting public health. If your organization is struggling with legacy disease tracking software, Provisio can help you design and implement a modern disease tracking system that scales, integrates, and delivers real results.
Contact Provisio today to learn how we can partner with you—alongside a trusted global systems integrator—to transform disease surveillance and improve public health outcomes.
FAQs
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A disease tracking system is a centralized platform that helps public health agencies collect, manage, and analyze disease-related data in real time. Modern disease tracking systems improve visibility, reduce manual work, and support faster, more informed public health responses.
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A modern disease tracking system improves data accuracy, accelerates investigations, and enhances coordination between state and federal agencies. By reducing delays and manual processes, public health teams can respond more quickly to emerging disease threats.
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Partnering with a global systems integrator ensures large-scale implementation expertise, security best practices, and long-term system scalability. Provisio works alongside global systems integrators to deliver reliable, enterprise-grade disease tracking systems.
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Implementation timelines vary based on system complexity, data volume, and integrations. With an experienced partner like Provisio and a global systems integrator, agencies can accelerate deployment while minimizing operational disruption.
