How to Create a Unified Entry Point to Services in 30 Days
Harness Salesforce to transform how people first connect with your programs without a system overhaul
January 22nd
9:00 AM Pacific | 12:00 PM Eastern
Leading organizations are modernizing how people first connect with services. In this webinar, you’ll learn how teams are implementing a digital front door, a streamlined, people-first experience for community engagement—in just 30 days.
We’ll cover how to:
- Build a simple public-facing access point for support
- Guide individuals to the right pathways
- Collect essential information to understand needs
- Manage follow-up and communication consistently
- Build a shared client profile that supports better insight
Presented by:
Erica Cox,
Chief Innovation Officer
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