Build a Unified Service Access Hub with Salesforce

Leading organizations are modernizing how people first connect with services. In this webinar, you’ll learn how teams are implementing a digital front door, a streamlined, people-first experience for community engagement—in just 30 days.

We’ll cover how to:

• - Build a simple public-facing access point for support
  - Guide individuals to the right pathways
  - Collect essential information to understand needs
  - Manage follow-up and communication consistently
  - Build a shared client profile that supports better insight