How to Create a Unified Entry Point to Services in 30 Days

Harness Salesforce to transform how people first connect with your programs without a system overhaul

January 22nd

9:00 AM Pacific | 12:00 PM Eastern

Leading organizations are modernizing how people first connect with services. In this webinar, you’ll learn how teams are implementing a digital front door, a streamlined, people-first experience for community engagement—in just 30 days.

We’ll cover how to:

- Build a simple public-facing access point for support
- Guide individuals to the right pathways
- Collect essential information to understand needs
- Manage follow-up and communication consistently
- Build a shared client profile that supports better insight

Presented by:

Erica Cox,
Chief Innovation Officer


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