One Story, One System: Solving the Repetitive Intake Problem in Government Services

For too long, constituents have been forced to repeat their stories again and again across disconnected programs. Staff are overwhelmed with paperwork, and agencies struggle with inconsistent data and inefficiencies. Provisio’s Front Door solution changes that—giving government agencies a single, streamlined intake process that benefits both clients and staff.

In this webinar, you’ll explore:

• How a unified intake process ensures people only tell their story once, while staff see the full picture of needs from the start

• How the solution uses eligibility engines and prescriptive intake questions aligned to social determinants of health to improve accuracy and fairness

• How staff can manage eligibility, referrals, and enrollments in one place, with closed-loop tracking across agencies and providers

• How client portals, provider portals, and mobile access create an inclusive, accessible experience for all

• Success stories from agencies like CEDA and Victor, who modernized their intake to eliminate silos, accelerate service delivery, and deliver more connected client care

Watch the webinar now and see how your agency can reduce redundancy, improve equity, and modernize service delivery with a Front Door solution.

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