Is there a connection between technology and mission? How do you measure that? If technology propels organizations forward (and I know it can), is it possible technology also holds some back (I’ve seen this too)? Certainly, databases and applications cobbled together over years, minimal or no tech training, inefficient legacy systems, outdated hardware, and limited…

Challenge The Chinese American Service League (CASL) serves a large immigrant population — more than 5,000 in the Chicago area each year. Complex needs include citizenship, language barriers, employment, housing, child-related services and more. Solution A configured data management platform based on Salesforce and Provisio Partners’ Birdseye software allows CASL staff to see the same…

Challenge Asian Human Services (AHS) manages 70  federal, state, county and city grants across 60 service offerings. It needed a case management platform that could coalesce service offerings and provide an immediate 360-degree view of each family’s needs. Solution Provisio Partners, with its Salesforce Nonprofit and proprietary Birdseye case management platform, provided AHS with an…